Privacy Policy — pk222

pk222 ("we", "us", "our") operates the online casino and sports betting platform accessible at https://pk222.bio. This Privacy Policy sets out in full detail the types of personal data that pk222 collects from its players, the purposes for which that data is used, the conditions under which it may be shared with third parties, and the rights available to you as a data subject.

By creating a player account on pk222, completing any registration form, making a deposit, or otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any aspect of this Policy, please discontinue use of the pk222 platform immediately.

This Policy should be read alongside the pk222 Terms & Conditions, which together form the complete legal framework governing your use of the platform.

pk222 collects personal data in two primary categories: data you provide directly when registering and using the platform, and data that is collected automatically as you interact with the site. The specific types of data collected are summarised in the table below.

pk222 collects only the minimum data necessary to operate the platform safely and in compliance with applicable anti-money laundering and responsible gaming obligations. We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or biometric data beyond what is strictly required for identity verification.

pk222 collects personal data through the following channels and mechanisms:

• Direct interactions: When you complete the player registration form, submit identity verification documents, make or request a payment, contact the support team, or participate in a promotion, you directly provide personal data to pk222.
• Automated technologies: As you browse and use the pk222 platform, certain technical data is collected automatically via server-side logging, browser cookies, and session tracking technologies. This includes your IP address, device identifiers, and navigation patterns within the site.
• Payment service providers: When you transact via bKash, Nagad, Rocket, Upay, or other supported payment methods, pk222 receives transaction confirmation data from those providers to verify the receipt and status of your deposit or withdrawal. pk222 does not receive or store your full mobile banking PIN or password.
• Third-party game providers: Game studios integrated into the pk222 platform, including Pragmatic Play, Evolution Gaming, and Spribe, may pass gameplay session data back to pk222 systems for the purpose of maintaining accurate account balances and resolving disputes.
• Fraud detection systems: pk222 employs automated systems that analyse patterns in account activity, login behaviour, and transaction data to identify and prevent fraudulent or abusive conduct.

pk222 processes personal data for clearly defined, legitimate purposes. We do not use your data for any purpose that is incompatible with those stated at the time of collection. The primary purposes for which we process player data are as follows:

• Account creation and management: To register your player account, verify your identity, maintain accurate account records, and provide you with access to all platform features.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment channels, and to maintain a full audit trail of all financial transactions associated with your account.
• Age and identity verification: To verify that you meet the minimum age requirement of 18 years and that your identity matches the details provided during registration, in line with our responsible gaming and anti-fraud obligations.
• Platform security and fraud prevention: To detect, investigate, and prevent suspicious activity, unauthorised account access, bonus abuse, money laundering, and other forms of fraudulent or illegal conduct on the platform.
• Responsible gaming compliance: To monitor player activity for signs of problem gambling behaviour and to enforce deposit limits, self-exclusion requests, and other responsible gaming tools activated by the player.
• Customer support: To respond to your enquiries, resolve disputes, process complaints, and provide technical assistance.
• Platform improvement: To analyse aggregated, anonymised usage data to improve the quality, performance, and features of the pk222 platform.
• Legal compliance: To meet obligations under applicable laws relating to anti-money laundering, know-your-customer requirements, and data protection.

pk222 processes your personal data on one or more of the following legal grounds, depending on the specific activity:

• Contractual necessity: Processing required to perform our obligations under the pk222 Terms & Conditions, including operating your account, processing payments, and providing access to games.
• Consent: Where you have given explicit consent to a specific form of processing, such as receiving promotional communications. You may withdraw consent at any time by contacting pk222 support.
• Legitimate interests: Processing that is necessary to pursue pk222's legitimate business interests, including fraud prevention, platform security, and service improvement, provided those interests are not overridden by your fundamental rights and freedoms.
• Legal obligation: Processing required for pk222 to comply with applicable legal requirements, including anti-money laundering regulations and identity verification obligations.

pk222 does not sell, rent, or otherwise commercially disclose your personal data to unaffiliated third parties. However, in certain circumstances it is necessary for pk222 to share specific data with trusted third parties in order to operate the platform and fulfil our obligations to you. Categories of third parties with whom data may be shared include:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other payment partners receive the minimum data required to process your deposit or withdrawal transaction. These providers operate under their own privacy policies and are bound by applicable financial regulations.
• Game providers: Third-party game studios such as Pragmatic Play, Evolution Gaming, PG Soft, Spribe, and others receive session tokens and anonymised player identifiers in order to deliver game content. They do not receive your full identity or payment data.
• Identity verification providers: Where a third-party KYC (Know Your Customer) service is used to verify your identity documents, that provider will process your submitted documents under a strict data processing agreement with pk222.
• Fraud prevention and security services: Specialist fraud-detection vendors may receive technical data such as IP addresses, device fingerprints, and login patterns for the sole purpose of identifying and preventing fraudulent account activity.
• Legal and regulatory authorities: pk222 may disclose personal data to law enforcement, financial intelligence units, or regulatory bodies if required to do so by applicable law, or where disclosure is necessary to protect the rights, property, or safety of pk222, its players, or the public.

All third parties with whom pk222 shares personal data are required to handle that data in accordance with applicable data protection obligations and may not use it for purposes beyond those for which it was shared.

pk222 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention periods applied by pk222 are as follows:

• Active account data: Retained for the full duration of your account's active status, plus a minimum of five (5) years following account closure, to satisfy anti-money laundering record-keeping obligations.
• Transaction records: All deposit and withdrawal records are retained for a minimum of seven (7) years from the date of the transaction for financial audit and regulatory compliance purposes.
• Identity verification documents: KYC documents (national ID scans, passport copies, selfie photographs) are retained for the duration of the account's existence plus five (5) years after closure.
• Support communications: Email and chat logs with the pk222 support team are retained for a period of three (3) years from the date of the communication.
• Technical and log data: Server logs, IP address records, and session data are retained for a rolling period of twelve (12) months, after which they are aggregated and anonymised.
• Self-excluded player records: Where a player has voluntarily self-excluded, their exclusion record is retained for the duration of the exclusion period plus three (3) years, to prevent inadvertent re-registration.

At the end of the applicable retention period, personal data is securely deleted or irreversibly anonymised. pk222 conducts periodic data audits to ensure that data is not held beyond its required retention period.

pk222 takes the security of your personal data seriously and has implemented a range of technical and organisational safeguards to protect it against unauthorised access, accidental loss, destruction, or disclosure. Key security measures in place include:

• SSL/TLS encryption: All data transmitted between your device and the pk222 platform is encrypted using industry-standard SSL/TLS protocols, ensuring that your credentials and financial data cannot be intercepted in transit.
• Password hashing: Account passwords are stored exclusively as irreversible cryptographic hashes. pk222 staff cannot retrieve your password in plain text under any circumstances.
• Access controls: Access to player personal data within pk222's internal systems is restricted on a strict need-to-know basis. Employees authorised to access player data are subject to confidentiality obligations and receive regular data protection training.
• Intrusion detection: pk222's infrastructure is monitored continuously for signs of unauthorised access attempts, unusual data flows, and other security anomalies.
• Data minimisation: Only the minimum personal data required for each processing activity is collected and stored. Data that is no longer necessary is deleted or anonymised promptly.

Despite these measures, no internet-based system can be guaranteed to be completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, pk222 will notify affected players without undue delay and take all reasonable steps to mitigate the impact of the breach.

pk222 uses cookies and similar tracking technologies to ensure the correct functioning of the platform, maintain your login session, and gather anonymised analytics data to improve the user experience. The types of cookies used by pk222 are described below:

Most web browsers allow you to control cookie settings through the browser's privacy or settings menu. You may choose to block or delete cookies; however, doing so may impair certain platform functions, including the ability to remain logged in to your pk222 account. pk222 does not use third-party advertising cookies or tracking pixels for behavioural advertising purposes.

As a player whose personal data is processed by pk222, you have the following rights with respect to your data. To exercise any of these rights, please contact pk222 at [email protected]. pk222 will respond to all verified data rights requests within 30 days of receipt.

• Right of access: You have the right to request a copy of the personal data that pk222 holds about you, together with information about how it is being used.
• Right to rectification: If any personal data held by pk222 is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: In certain circumstances — for example, where your data is no longer necessary for the purpose it was collected — you may request that pk222 delete your personal data. This right is subject to pk222's legal obligations to retain certain data (such as transaction records) for the periods described in Section 7.
• Right to restrict processing: You may request that pk222 temporarily suspend the processing of your data in specific circumstances, such as while the accuracy of the data is contested.
• Right to data portability: Where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, machine-readable format.
• Right to object: You have the right to object to the processing of your personal data where pk222 relies on legitimate interests as the legal basis, unless pk222 can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

The pk222 platform is strictly intended for individuals aged 18 years and above. pk222 does not knowingly collect personal data from any person under the age of 18. Registration on the platform requires you to confirm that you are at least 18 years of age, and pk222 reserves the right to verify this claim at any time by requesting identity documentation.

If pk222 becomes aware that personal data has been collected from a person under the age of 18, that account will be immediately closed, all associated data will be deleted, any deposited funds will be returned to the source payment method, and all winnings generated by the minor's account will be voided. Parents or guardians who become aware that their child has created an account on pk222 are asked to contact pk222 immediately at [email protected] so that the account can be closed without delay.

The pk222 platform may, from time to time, contain references or navigational links to third-party websites or services, such as payment provider portals or game studio information pages. These third-party sites operate independently of pk222 and are governed by their own privacy policies. pk222 has no control over the content or data practices of such sites and accepts no responsibility for them.

We encourage you to review the privacy policy of any third-party site you visit through a link encountered on the pk222 platform. The inclusion of a link on the pk222 platform does not imply any endorsement by pk222 of the linked site or its data practices.

pk222 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or operational requirements. When material changes are made, registered players will be notified via email or via a prominent notice on the platform displayed upon next login. The revised Policy will take effect from the date stated in the notification.

The most current version of this Privacy Policy will always be accessible at https://pk222.bio/privacy-policy and will display the date on which it was most recently updated. We encourage you to review this Policy periodically to stay informed about how pk222 protects your data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pk222 handles your personal data, please contact our support team using the details below. All privacy-related enquiries will be acknowledged within 24 hours and responded to in full within 30 days.

• Email: [email protected]
• WhatsApp: +880 1700-000000
• Support Hours: 24/7 — Bangladesh Standard Time (UTC+6)

For questions specifically regarding responsible gaming tools, deposit limits, or self-exclusion, please visit the pk222 Responsible Gaming page or contact support directly via the channels listed above.